We want you to love your purchase. If something isn't right, we're here to make it easy.
30-Day Returns
You can return most items within 30 days of delivery for a refund. Items must be unused, in their original condition, and in the original packaging.
How to Start a Return
Email us at support@b5kgoods.com with your order number and the reason for your return, and we'll send you step-by-step instructions.
Refunds
Once your return is received and inspected, your refund is processed to your original payment method within 5–7 business days.
Damaged or Wrong Items
If your item arrives damaged, defective, or incorrect, contact us within 48 hours of delivery with a photo and we'll make it right at no cost to you.
Questions?
Reach us anytime at support@b5kgoods.com.